Please let us know if you cannot find the answer to your question on this page.

Tutorials

• Investopedia’s Simulator How-To Guide
• How to trade stocks
• How to trade options
• Explanation of trade types
• Explanation of trading rules
• How to interpret the portfolio summary
• How do I place a stop-loss order?

General Questions

• Why can't I login? (Login screen appears repeatedly.)
• How does margin work?
• Why did I get a margin call?
• I just got an email saying my account has been liquidated! Why did this happen?
• Can I trade mutual funds or bonds?
• Does success in this simulation mean I can make money in real life?
• Game Owner FAQ
• Why did my book value change after I sold shares?
• Why are your commission fees so high?
• Why does it take so long for my order to fill in the morning?

Stocks

• How can I trade Canadian stocks?
• Why can't I trade an index?
• Why does stock not appear in the portfolio right away?
• How are splits, dividends, mergers, bankruptcy, and delistings dealt with?

Options

• Why can't I write options?
• How are options exercised?
• Why did my option get liquidated when its stock split?
• What volume restrictions are there for trading Options?